As the government introduce new rules, couriers implement new restrictions; customers can expect a slight delay to their next Irish at Heart delivery.
We're Waiting on Stock
So boxes will ship later than usual
We're Working from Home
And staying safe by social distancing
We're Still Shipping
But boxes will take longer to arrive.
Here's How Things Stand
We're waiting on the last item for our Children of Lir box to arrive. These are expected April 1st due to shipping delays. From this point we can start packing your wonderful boxes. We aim to keep Irish at Heart going as it has been - we are now a lifeline to these small companies who have put their heart and souls behind their creative endeavours. Our plan at the moment is to ship ASAP in April. If things change we will let you know.
As of March 24th, leaving the house to work is still permitted. For packing boxes, our team is working extremely hard to schedule packing to happen with minimal outside contact and increased hygiene. This will slow down our usual output of boxes.
There are no shipping restrictions for shipping goods to the USA, but the number of planes flying from the UK to the USA has been severely limited. This means that whilst parcels will arrive in the USA, they will take longer than usual to arrive.
Mary and co. are all working from home to prevent the spread and following government advice. We will be on-hand for any customer queries but information around tracking details may take longer than usual.
How You Can Help
Look After Yourself & Those Around You
Whilst we've been overwhelmed by the kind words from you our customers, your personal health and the health of those around you is imperative. Follow your local advice, take care and stay safe!
Boxes will take longer to ship, and will arrive slightly later in the month than usual. We'll be on hand to answer any replies, but these might take longer than usual due to working from home or clarifying details in an ever changing world.
We're working on providing gift-cards which can be redeemed in the future once all of this has passed. We will update you all once these are available for purchase.
Pause & Skip
Finally, you might be thinking of cancelling your subscription to Irish at Heart. If you're making cut's financially, do it. We know we're a luxury for many, and to those cancelling we wish the very best. To those and others who are considering cancelling, think about pausing your subscription or skipping a payment. You are genuinely providing a lifeline to the makers and creators of the glorious Emerald Isle.
Your support through this time has been phenomenal. Look after yourselves. Take care, and we'll update this page as soon as we have more information
Mary & The Irish at Heart Team 💚